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Job Title: Service Mechanic

Department: Service

Job Purpose/Performance Outputs:

Provides product service including trouble-shooting for electrical, mechanical and hydraulics and repairs of such.

Essential Functions Performed (Other functions/tasks may be required besides those listed):

  • Performs unit failure analysis
  • Orders required parts for repair work, unit testing and unit painting
  • Assists power products personnel in unit build up, assemble and disassemble
  • Delivers, Installs and Repairs equipment
  • Develops parts list for customer orders
  • Occasionally orders parts
  • Occasionally assists with inside sales
  • Welding
  • Troubleshooting and installation of electrical controls and components
  • Mechanical fabrication

Core Job Competencies (skills, knowledge, abilities) Required:

(Other skills may also be required.)

  • Mechanical, electrical and hydraulic aptitude and knowledge, capable of a wide range of troubleshooting, testing and rebuilding of engines, electrical and mechanical equipment
  • Blue Print reading capability
  • Welding Ability
  • Knowledge of equipment instrumentation and gages and testing processes
  • Attention to detail
  • Knowledge of required safety and housekeeping rules, guidelines and policies
  • Technical Translation of mechanical product and repair documents and customer and vendor specifications
  • Communication skills, verbal and listening and phone skills
  • Interpersonal skills
  • Decision making skill in selecting appropriate service needs and applications
  • Negotiations skills with customers on service requirements and assisting with inside sales
  • Behavior flexibility in dealing with both external customer situations and internal support staff

Job Prerequisites (needed upon job entry) - Position:

Minimum Education Level, Type, Certification:

High School Diploma
Tech School Graduate

Specific Experience - Amount and Type

3 years mechanical repair experience and 2 to 3 years experience in servicing customers

Job Conditions/Requirements - Hours, Travel, Physical, Tools, etc.:

  • 24 hour on call to customer needs
  • Travel, including overnight travel
  • Product repair certifications
  • Valid driver's license
  • Varying hazardous job conditions and safety apparel required

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